Privacy
Policy
Privacy Policy
Last updated: June 2026
At Nelly Yockell Physiotherapy, protecting your privacy is important to us. This Privacy Policy explains how personal information may be collected, used, and protected when you visit this website or contact the clinic.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Information submitted through contact forms
Appointment requests and booking information
We may also collect limited non-identifying website usage information, such as browser type, device information, and website analytics data.
How Your Information Is Used
Personal information may be used to:
Respond to inquiries
Schedule and manage appointments
Communicate regarding services
Improve the website and user experience
Meet legal and professional obligations
Personal information will not be sold, rented, or shared with third parties for marketing purposes.
Appointment Booking
Online appointment booking may be provided through a secure third-party platform. Information submitted through the booking system is subject to the privacy and security practices of that provider.
Protection of Personal Information
Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, use, or disclosure.
Cookies and Analytics
This website may use cookies or analytics tools to understand website traffic and improve user experience. Visitors may disable cookies through their browser settings if preferred.
External Links
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Access to Your Information
You may request access to, correction of, or deletion of personal information that has been collected through this website, subject to applicable legal and professional requirements.
Contact
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
Nelly Yockell Physiotherapy
Downtown Vancouver, BC
nellyyockell@gmail.com
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.